34%→4%
Phishing Click Rate
Reduction
We run realistic phishing simulation campaigns that reflect the actual techniques being used against organizations in your industry: not generic test emails that your employees recognize immediately because they look nothing like real attacks. Simulations are designed to test specific behaviors: clicking links in unexpected communications, submitting credentials on spoofed login pages, opening attachments from unfamiliar senders, and responding to urgent requests that bypass normal authorization processes. Results identify which employees and departments require additional focus and track improvement in click and submission rates over time.
The security risks faced by a finance employee who processes wire transfers are different from the risks faced by a developer with production database access, which are different from the risks faced by an executive whose credentials are targeted by spear-phishing campaigns. Generic security training treats all employees identically and therefore prepares none of them well for the specific risks their role creates. We deliver role-based training modules that are targeted to the actual threat exposure of each role in your organization: finance, IT, executives, customer-facing staff, and general employees each receive training calibrated to what they are most likely to encounter.
AI has changed what attacks look like. AI-generated phishing emails are now indistinguishable in quality from legitimate business communications. Voice cloning allows attackers to impersonate executives and colleagues in real-time phone calls. Deepfake video is being used to impersonate counterparts in video calls, and AI-assisted credential stuffing operates at a scale and speed that makes reused passwords dangerous regardless of their complexity. Training that prepares employees for the phishing attacks of 2019 does not prepare them for what is targeting organizations today. Our AI attack awareness modules cover what these attacks actually look like and how employees can recognize and respond to them.
Social engineering attacks manipulate human psychology rather than technical vulnerabilities: urgency, authority, fear, and reciprocity are the attack vectors, and the target is the judgment of the employee receiving the communication. We train employees to recognize social engineering tactics in real-world context: the vendor that urgently needs a payment rerouted, the executive assistant requesting gift cards for a surprise, the IT support call asking for credentials to fix an urgent problem, the email from a trusted colleague whose account has been compromised. Training scenarios are drawn from actual incidents rather than theoretical examples.
HIPAA, PCI DSS, ISO 27001, and SOC 2 each require documented security awareness training for employees who handle regulated data. We design training programs that satisfy these specific compliance requirements while delivering genuine security value rather than just audit artifacts. Program design includes documentation of training completion, topic coverage mapped to specific control requirements, and evidence packages formatted for audit presentation. For organizations pursuing multiple compliance certifications simultaneously, we build unified training programs that satisfy multiple frameworks without requiring employees to complete overlapping content.
Security awareness programs that cannot demonstrate improvement over time cannot justify continued investment. We build measurement into every program: tracking phishing simulation click rates, credential submission rates, and reporting rates across departments and roles over time, measuring knowledge assessment scores before and after training modules, and producing program reporting that gives leadership a clear picture of where security behavior is improving and where additional focus is needed. Measurement is designed to identify the employees and departments with the highest residual risk so that training investment is concentrated where it has the most impact.
Our staff was clicking phishing links at a 34% rate when we started garrisonOne's training program. After three months of role-based training and simulated phishing campaigns, that rate dropped to under 4%. The training is engaging enough that employees actually ask for more: which is not something I expected.
Client results
Retail / SMB
A retail business with password sprawl across 20+ applications. garrisonOne deployed SSO with MFA across the full application stack in under six weeks.
Industry focus
Related Services: Virtual CISO | IT Strategy | Security Awareness | Compliance Services
Annual training satisfies the minimum documentation requirement for most compliance frameworks but does not produce lasting behavioral change. Security behaviors are built and maintained through regular reinforcement: monthly or quarterly short training modules paired with ongoing phishing simulations that keep employees alert rather than relying on one annual event. We recommend a cadence of phishing simulations every four to six weeks and training content refreshed quarterly, with the specific cadence adjusted based on your organization's risk profile and the pace at which the threat landscape is changing for your industry.
Employees who click on simulation links or submit credentials receive immediate just-in-time training that explains what the simulated attack looked like, what the indicators were, and what they should do differently. This in-the-moment teaching is significantly more effective than generic training delivered after the fact. Employees who repeatedly fail simulations are flagged for targeted intervention: additional training, a direct conversation with their manager, or role-specific coaching depending on the nature of their access and the sensitivity of the data they handle.
Yes. Programs are designed to satisfy the specific training documentation requirements of HIPAA, PCI DSS, SOC 2, and ISO 27001. This includes tracking completion by employee, documenting the topics covered, and producing evidence packages formatted for audit presentation. For HIPAA covered entities and business associates, we ensure training content specifically addresses the Security Rule workforce training requirements and produce documentation that demonstrates compliance with those requirements rather than general security awareness training that requires additional mapping.
Standard phishing training focuses on identifying suspicious emails based on characteristics like unexpected senders, misspelled domains, urgent requests, and suspicious links. AI-generated phishing bypasses all of these indicators because it produces grammatically perfect content, uses contextually accurate references drawn from public sources about your organization and its personnel, and generates novel domains that have not been flagged. AI attack training teaches employees what AI-generated attacks actually look like, how to verify legitimacy of requests through out-of-band channels, and how to apply verification protocols to voice and video communications that may be AI-generated impersonations.
Initial program setup: including employee roster configuration, role assignments, baseline phishing simulation, and first training module deployment: typically takes two to three weeks from engagement kickoff. The baseline phishing simulation runs during this period to establish starting metrics before training content is deployed, so that you have a clean before/after comparison for measuring program effectiveness. Ongoing administration after the initial setup requires minimal internal effort: typically less than two hours per month for a program administrator reviewing results and following up on flagged employees.
Yes, and this matters significantly. Executives are targeted differently from general employees: attacks against executives focus on spear-phishing that references real business relationships and transactions, voice and video impersonation of counterparts, and social engineering that exploits the authority and urgency that come with executive roles. Executive training modules cover the specific techniques used against senior leadership, the verification protocols that should govern high-value decisions, and the particular care required around requests that involve financial authorization, personnel matters, or sensitive business information regardless of how legitimate they appear.