3mo
Time to first
threat caught
Proactive
Security before incidents happen
Endpoint
Protection across all devices
Patch management
Vulnerabilities closed fast
Reporting
Monthly security posture updates
Managed IAM Services
Comprehensive identity and access management support across your organization: user lifecycle management, access provisioning and deprovisioning, policy enforcement, and continuous monitoring of identity-related activity. We ensure the right people have access to the right resources, that former employees lose access the day they leave, and that privileged accounts are actively monitored for anomalous behavior rather than reviewed periodically after the fact.
Managed Security Services (SOC)
24/7 security monitoring and threat response from a dedicated Security Operations Center. Our analysts monitor your networks, endpoints, and identity systems continuously: triaging alerts in real time, investigating genuine threats immediately, and escalating confirmed incidents rather than queuing them for morning review. SIEM integration, threat intelligence feeds, and behavioral analytics provide the detection coverage that point-in-time tools cannot deliver on their own.
24/7 Infrastructure Monitoring
Round-the-clock monitoring of your infrastructure and applications: proactive issue detection, performance monitoring, and downtime prevention across servers, network devices, and cloud services. We identify and address problems before they impact your users, with alert thresholds and escalation paths configured to your environment rather than applied generically across all clients.
Incident Management
Structured handling of IT and security incidents from detection through resolution: rapid containment, root cause analysis, remediation, and recovery with full documentation of what happened and how to prevent recurrence. Every incident produces a report that gives your leadership a clear picture of what occurred, what was done, and what changes are needed to reduce the likelihood of a similar event.
SLA-Based Support
Reliable, performance-driven support services with defined SLAs, priority-based issue handling, and a dedicated support team that knows your environment. Critical security incidents receive immediate response regardless of time of day. Standard support requests are handled within agreed timeframes. SLA tiers are defined in your service agreement and measured transparently: you always know whether we are meeting our commitments.
What Makes Our Managed Services Different
- 24/7 Expert Coverage, Not Entry-Level Analysts – Our SOC is staffed by practitioners with real incident response experience. When an alert fires at 2am, the person reviewing it understands what they are looking at and can make the right call: not follow a script until business hours.
- Proactive Threat Identification – We look for indicators of compromise and anomalous behavior in your environment continuously, not just in response to alerts. Attackers who move slowly and quietly are designed to evade alert-based detection: our analysts actively hunt for the patterns that alerts miss.
- Cost-Effective Security Operations – Maintaining in-house security operations with genuine 24/7 coverage requires significant headcount and tool investment. Our managed services deliver the coverage of a full security team at a fraction of what that team would cost to build and sustain internally.
- Scalable as You Grow – Services scale with your organization. Adding employees, new cloud services, or additional infrastructure does not require renegotiating your contract: coverage expands as your environment grows.
- Tool-Agnostic Integration – We integrate with your existing security stack rather than requiring you to replace it. If your current tools are adequate for your environment, we work with them. Where gaps exist, we recommend what fits your needs: not what we have a commercial relationship with.
- Security-First, Operations-Aware – Security controls that break business operations do not get maintained. We design managed security services that protect your environment without becoming a constant source of friction for the teams that depend on it to work.
"We had one IT person managing everything: infrastructure, helpdesk, and security: and it was not sustainable. garrisonOne took over security monitoring and IAM administration, which freed our internal person to focus on the systems and projects that needed hands-on attention. Within three months of their SOC being active, they caught a credential stuffing attempt against our VPN that we would not have seen until someone noticed unusual activity. That alone justified the entire engagement."
Related Services: Managed SOC | Managed IT Security | Compliance Services | IAM Services
Frequently asked questions
What are Managed IT Security Services?
Managed IT Security Services means we take ownership of monitoring, managing, and securing your IT environment on your behalf, 24/7: so your internal team can focus on running the business rather than chasing threats. Services typically include SOC monitoring, identity management, incident response, and ongoing security operations that would require significant internal headcount to replicate.
What is a SOC (Security Operations Center)?
A SOC is a dedicated team of security analysts and tools that continuously monitor your environment for threats. We detect, investigate, and respond to security incidents in real time: minimizing the time an attacker can operate undetected. Our SOC is staffed by experienced practitioners, not entry-level analysts following automated playbooks.
What does 24/7 threat monitoring actually mean?
Our monitoring tools and analysts watch your networks, endpoints, and identity systems around the clock: including nights, weekends, and holidays. Alerts are triaged immediately so genuine threats are acted on, not queued until morning. This is the coverage gap that most internal IT teams cannot maintain with their current staffing.
What happens when a security incident is detected?
We follow a structured incident response process: contain the threat, investigate the root cause, remediate the affected systems, and provide you with a full incident report covering what happened, what was done, and how to prevent recurrence. You are notified immediately when a confirmed incident is identified, with regular updates throughout the response.
What is Managed IAM and why do I need it?
Managed IAM means we handle the ongoing administration of who has access to what across your organization: user provisioning, deprovisioning, policy enforcement, and access reviews: so nothing slips through the cracks. Orphaned accounts and over-provisioned access are among the most common factors in successful breaches, and they accumulate quickly without active management.
Do you replace our internal IT team?
No: we work alongside your team. Many clients have internal IT staff who focus on day-to-day operations while we provide the specialist security layer and after-hours coverage they cannot maintain alone. The goal is to extend your capability, not displace the institutional knowledge your team brings to managing your specific environment.
What SLA options do you offer?
We offer SLA-based support with defined response times based on issue severity. Critical security incidents receive immediate response. Standard support requests are handled within agreed timeframes. Exact SLA tiers are defined in your service agreement and measured transparently: you always know whether commitments are being met.
What tools and platforms do you use for monitoring?
We work with leading SIEM platforms, EDR tools, and identity monitoring solutions. Our approach is tool-agnostic: we integrate with your existing stack where possible, or recommend best-fit solutions based on your environment and budget rather than defaulting to the highest-cost option or a platform we have a commercial relationship with.
Resources
Company
Contact
- US: 4752 Euclid Rd Suite 11,
Virginia Beach, VA 23462 - India: Orchard Street, Sector 61,
Gurgaon, Haryana - Phone: (301) 825-5518
- info@garrisonone.com
