31%→6%
Click Rate
Reduction in 6mo
We design phishing scenarios based on the attacks most likely to target your industry and employee profiles: IT support impersonation, HR announcements, urgent financial requests, fake package delivery notifications, and vendor invoice phishing. Scenarios range from generic awareness tests to highly targeted spear phishing against specific roles.
Finance team members, executives, IT administrators, and HR staff are disproportionately targeted by real phishing campaigns. We design specific spear phishing scenarios for these roles using the same OSINT techniques real attackers use: references to real colleagues, vendors, projects, and organizational details that make attacks convincing.
We measure email open rates, link click rates, credential submission rates, and attachment open rates across each campaign. Results are segmented by department, role level, location, and scenario type so you can identify which populations and scenarios represent the highest risk.
Employees who interact with simulated phishing receive immediate, in-context training: a brief educational moment that explains what they just encountered and what to look for in future attacks. This just-in-time training is significantly more effective than annual awareness sessions delivered without context.
Each campaign produces a detailed report showing click rates by department and role, scenario effectiveness comparisons, trend data across campaigns, and specific training recommendations for the highest-risk populations. Longitudinal data shows whether your overall susceptibility rate is improving over time.
One-time phishing tests provide a snapshot. Recurring campaign programs: monthly or quarterly simulations with varied scenarios: provide continuous measurement and drive sustained behavior change. We manage the full campaign schedule, scenario rotation, and reporting cadence for organizations that want an ongoing program.
We started with a 31% click rate on our first phishing simulation. After six months of garrisonOne's recurring campaign program combined with targeted training for our finance team: who had the highest initial rate: we were at 6%. Our cyber insurance renewal came up three months later and the documented improvement contributed to a lower premium.
Client results
Legal
A 90-day remediation roadmap delivered after a full security assessment. The firm met enterprise client security requirements and avoided a regulatory incident.
Industry focus
Related Services: Penetration Testing | Social Engineering Testing | Security Awareness Training | Red Team Services
A phishing simulation is a controlled test in which your organization's employees receive realistic-looking fake phishing emails designed to measure how many would click a malicious link, submit credentials, or take another action that would be harmful in a real attack. The goal is to measure susceptibility, not to trick or penalize employees.
We measure email open rates, link click rates, credential submission rates, attachment open or download rates, and report rates (employees who correctly reported the email as suspicious). These are tracked by department, role, seniority level, location, and scenario type.
Employees who click are redirected to a brief educational page explaining what just happened and what to look for in future phishing attempts. This just-in-time training is more effective than after-the-fact awareness sessions because it is delivered with immediate context.
Simulations should be realistic enough to produce accurate measurements of real susceptibility: but not so targeted or sophisticated that they create unnecessary distress. For ongoing awareness programs, moderate realism with varied scenarios is appropriate. For higher-fidelity risk assessments, more targeted spear phishing against specific roles provides more accurate measurement of sophisticated attack susceptibility.
Industry benchmarks vary, but organizations with no prior awareness training often see click rates of 25-35% on initial campaigns. With regular training and simulation programs, organizations typically reduce this to below 10%, with mature programs reaching 5% or lower. The trend over time matters more than any single data point.
Monthly or quarterly campaigns provide continuous measurement and drive sustained behavior change. Annual simulations only measure a point in time and do not create the repeated reinforcement needed for lasting behavior change. Most compliance frameworks (PCI DSS, HIPAA, SOC 2) recommend regular security awareness testing.
Yes, and this is the recommended approach. Simulations measure susceptibility and identify high-risk populations; training addresses the specific gaps measured. When combined, the simulation data directly informs training content and subsequent campaigns measure whether training was effective.
No framework explicitly mandates phishing simulations by name, but PCI DSS, HIPAA, SOC 2, and ISO 27001 all include security awareness requirements that phishing simulations are commonly used to satisfy. Cyber insurance providers increasingly request evidence of phishing simulation programs as part of underwriting.