4/5
Vishing Calls
Succeeded
Effective social engineering starts with intelligence. We collect publicly available information about your organization, employees, and business relationships to craft pretexts that are plausible and specific: the same research real attackers conduct before targeting your people.
We design targeted phishing campaigns ranging from broad-based awareness tests to highly targeted spear phishing against specific individuals: executives, finance team members, IT administrators, or HR staff. Campaigns include credential harvesting attempts, malware delivery simulations, and business email compromise scenarios.
Attackers frequently bypass technical controls by calling employees directly: impersonating IT support, vendors, regulators, or colleagues. We conduct vishing calls designed to extract sensitive information, credentials, or to social engineer employees into taking actions they should not take.
For organizations that include physical security in scope, we test whether unauthorized individuals can gain physical access to your premises: through tailgating, visitor impersonation, badge cloning, or other pretexting techniques. Physical access to a workstation or network port often bypasses all remote security controls.
We develop detailed pretexts: impersonating IT support, vendors, auditors, or executives: and use them across multiple attack vectors simultaneously to simulate sophisticated multi-channel attacks. This tests whether your verification procedures hold against a persistent, well-prepared attacker.
We provide a detailed report showing click rates, credential submission rates, and callback rates by department, role, and seniority level. Individual results are handled sensitively. The report identifies your highest-risk populations and processes, and provides specific training and procedural recommendations.
Our IT helpdesk failed four out of five vishing calls: giving out password reset links and even temporary credentials to a caller who claimed to be a new employee locked out of their account. garrisonOne's report showed us exactly which verification steps our helpdesk was skipping and why. We rewrote our helpdesk procedures and retested three months later with dramatically better results.
Client results
Legal
A 90-day remediation roadmap delivered after a full security assessment. The firm met enterprise client security requirements and avoided a regulatory incident.
Industry focus
Related Services: Penetration Testing | Phishing Simulation Services | Red Team Services | Security Awareness Training
We test phishing (email), spear phishing (targeted email), vishing (phone calls), smishing (SMS), physical access attempts, and pretexting across all channels. The scope of each engagement is defined based on your threat profile and what you want to measure.
For most engagements, employees are not informed in advance: because awareness of the test would invalidate the results. Senior management and HR are always informed. Some organizations prefer announced exercises for training-focused programs, which we can also support.
Individual results are handled sensitively. We report aggregate statistics by department, role level, and scenario type. Individual performance is discussed confidentially with HR or management, not included in general-circulation reports. Our goal is to improve security, not to create personnel issues.
Spear phishing is targeted phishing that uses specific information about the recipient: their role, colleagues, ongoing projects, or vendors: to make the message more convincing. We conduct spear phishing tests against high-risk individuals such as executives, finance team members, and IT administrators where targeted attacks are most likely to occur.
Physical security testing involves attempting to gain unauthorized physical access to your premises using social engineering techniques: tailgating behind employees, impersonating IT contractors, claiming to be a delivery person or auditor, or cloning access badges if badge cloning is in scope. Physical access testing reveals whether technical controls can be bypassed by simply walking in the door.
We measure click rates (percentage who clicked a phishing link), credential submission rates (percentage who submitted login credentials), callback rates (percentage who called back a vishing number), compliance rates (percentage who followed social engineering instructions), and physical access success rates. These are compared against industry benchmarks.
Annual testing is a common baseline. Organizations undergoing significant growth or workforce changes, or those in high-risk industries like financial services and healthcare, often test quarterly or semi-annually. Regular phishing simulations (monthly or quarterly) provide more continuous measurement than annual point-in-time tests.
Yes, and this is the most effective approach. Testing identifies your highest-risk populations and scenarios; training addresses those specific gaps. We can design a combined program where testing results directly inform training content and measure improvement over successive test campaigns.